Web Design Wiltshire
Professional, affordable website design for your business
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Pay As You Go Website Terms

The following terms and conditions apply to our 'Pay as you go' website packages
(CMS Express websites and CMS Premium websites).

We have separate terms and conditions for the various services we offer available from the options below:


The following terms and conditions apply to our website packages for CMS Express, CMS Express Plus, CMS Express Pro, CMS Premium, CMS Premium Plus and CMS Premium Pro websites:

  1. FEES
    1. Cost is dependent upon package chosen. All prices are subject to VAT at the UK standard rate to be paid on a continuous monthly direct debit to A Prompt Limited
    2. Our charges ("Charges") for any Services ordered by you will be our current price in force for that Service when you confirm your Order. All our current prices are available from our sales team at A Prompt Ltd. All of our prices are exclusive of VAT and other applicable taxes which will also be payable by you.
    3. The Charges for all of our Services are payable in advance by you.
    4. The website service to you is dependent upon your continuous monthly direct debit payments. Shoold your monthly payments cease, then your website and email services will also cease without notice.
    5. A set-up fee is required upon placement of order, which is non-refundable. The set-up fee will be equal to four monthly payments but is not 'instead of' 4 months payments. The direct debit will start on the 1st of the month after order placement.
    6. Prices are reviewed on each anniversary of the order placement date. Any increases will be notified 60 (sixty) days before they are due.
    7. Any additional functions, such as 'pay online' are classed as a separate item of functionality to your website. Therefore if any code updates or changes are required or requested to any 'additional functions' they are chargeable on a per job basis and are not included in the 'package' monthly price.
  2. DOMAIN NAMES
    1. If required, we will register one domain name of your choice with a “.co.uk” extension. The renewal of the domain name is included in the monthly price. If you are an existing client with a domain name registered by us on your behalf, the future domain name renewals are included in the monthly price. Any other domain name extensions or additional domain names requested can be registered by us on your behalf and are charged at our standard rate in addition to the monthly direct debit amount.
    2. We will transfer a pre-registered domain to us for an additional fee provided that:
      1. You are the legal owner of that domain
      2. The domain name must have been registered for more than 60 days at the time of your instruction to us;
      3. The domain name must not be due for renewal in the 21 days following your instruction to us;
      4. You must allow us access to your control panel if available or be able to communicate with the person who has access to your domain control panel
    3. You can request us to transfer Your Domain Name to any third party in accordance with the Registrar's terms and conditions. If you do so, we will charge an additional transfer out fee. We then have no obligation to provide Services to the transferee and you are not entitled to any refund of any Charges that you may have paid to us.
  3. RESPONSIVE DESIGN
    1. A Prompt agrees to design and build a responsive website that adheres to the W3C and WAI compliance levels at the time of build. It is the responsibility of the Customer to ensure their website remains responsive and compliant by adding appropriate content, e.g. tap targets.
  4. HOSTING
    1. Shared hosting is included in your Pay-as-you-go website package. However shoold your web site's bandwidth usage reach the point where it causes an adverse effect on other Clients, we reserve the right to disable your web site until such a time as you are able to reduce your bandwidth usage.
    2. Each CMS website hosted by us includes up to 1Gb of bandwidth. If you use more than this amount, you agree to pay for this additional bandwidth at a rate of £10.00 per 1000Mb of usage.
    3. Each CMS website comes with a maximum of 1Gb disk space. You are not permitted to use more than this amount.
    4. From time to time the server on which your domain is hosted or its connection to the Internet may be inaccessible or inoperable for any reason, including, without limitation: (i) equipment malfunctions; (ii) maintenance procedures or repairs which may need to be undertaken; or (iii) causes beyond our control or which we cannot reasonably foresee. We will endeavour to ensure that your website is available at all times, but you acknowledge that computer and telecommunications systems are not error free and that we will not be liable to you or any other person for loss of revenue or earnings or any other loss that you suffer as a resolt of your website being unavailable or inaccessible at any time.
    5. You are not permitted to host the Pay-as-you-go website elsewhere, nor are you permitted to have a copy of the website files. 
  5. RENEWAL, TERMINATION AND IP
    1. You may elect to upgrade your CMS Express or CMS Premium website after a 24 month period to a different package.
    2. If you have paid in foll continuously for a 24 month period we offer to provide a new website design from a selection of pre-designed templates. A set-up fee or deposit will be required and this will start a new website term. However, by paying continuously for a 24 month period does not entitle you to a new website or new code at the end of that period. We reserve the right to change the terms at any time, without notice.
    3. You may cancel the Website Services at any time, with 30 days’ advance notice in writing to A Prompt Ltd. We may, with 30 days' notice to you in advance, elect to cancel your website, hosting, domain name and email services. No refunds are available on any of these services.
    4. If the direct debit payment fails on the 2nd attempt or the direct debit is cancelled by the Customer without 30 days’ advance notice in writing to A Prompt Ltd then A Prompt Ltd will have no option but to remove all Website Services for that Customer for that package without prior notice. An administration charge of £90+VAT will be payable by the Customer to Us before the Website is re-instated if the Customer wishes the Website Services to be re-instated.
    5. If the Website Services are cancelled and no other website is required then the website, hosting and email services may no longer be used by the Customer. Domain names can be transferred away if requested and a transfer out fee will be due before the transfer can be actioned. If no transfer is required, the domain name will be set to expire automatically.
    6. The intellectual property rights and designs of all Website Solution packages are entirely owned by A Prompt Ltd and copying, transferring or re-using in any way by a Customer is strictly prohibited.
Copyright © 2018 aprompt website development  |  All Rights Reserved
A Prompt Limited
32 New Road
Chippenham
Wiltshire
SN15 1HP
UK

t: 0845 224 5806 / 01249 448 139
e: webdesign@aprompt.co.uk